General terms and conditions | summie
Terms and Conditions
Last updated: September 2026
These General Terms and Conditions ("Terms") apply to the use of summie: the website, the web portal, and all associated services for contract management (collectively: the "Service"), offered by summie B.V. (Chamber of Commerce number 95321667), located in the Netherlands ("summie", "we", "us", "our"). When creating an account, you explicitly agree to these Terms and the Data Processing Agreement (DPA), which forms an integral part thereof, by ticking the designated box. If the Customer enters into a Subscription Agreement with summie, the Customer provides this consent by signing that agreement. summie records the consent, including the date and the version of the Terms agreed to. These Terms and the DPA can be consulted, downloaded, and saved from our website prior to entering into the agreement.
If you create an account on behalf of an organisation, you warrant that you are authorised to bind that organisation ("Customer") to these Terms. The Customer enters into the agreement in the course of their profession or business; the Service is not intended for consumers.
The applicability of purchase, procurement, or other general terms and conditions of the Customer is explicitly rejected. Deviations from these Terms are only valid if agreed upon in writing by summie and the Customer.
1. Definitions
- "Service": the contract management module of summie, including website, web portal, integrations, and supporting functionality.
- "Customer": the organisation that creates and uses an account.
- "User": a natural person who has access to the account on behalf of the Customer.
- "Customer Data": all documents, files, and data that the Customer uploads, links, or has processed via the Service, including contracts and data extracted from them.
- "Subscription": the chosen tier (Free, Pro, or Business), as further described on our website.
- "Subscription Agreement": an agreement signed by summie and the Customer with commercial arrangements regarding the Subscription, including attachments.
- "DPA": the data processing agreement between summie and the Customer, applicable to the processing of personal data within the Service.
2. The Service and the Tiers
summie is offered in various subscription models: Free, Pro, and Business. The current functionality and pricing per tier are listed on our website and may change; we therefore intentionally keep them out of these Terms.
These Terms and the DPA apply to all Subscriptions. Customer can purchase a Subscription themselves via the platform, or by signing a Subscription Agreement with summie. For the Business tier, additional agreements are always laid down in a Subscription Agreement. A Subscription Agreement takes precedence over these Terms to the extent that it deviates from them.
summie is not a legal advisory service. The market comparison offered by summie (see Article 5) is informative in nature and intended as an indicator, not as contractual or legal advice. Customer remains solely responsible for the evaluation and negotiation of their contracts. This market comparison is generated using AI based on anonymized, aggregated data; see Article 5a and Article 10 of the DPA (which also covers the opt-out option for Pro customers).
3. Performance and Modification of the Service
summie provides the Service remotely via the internet, without making a physical medium or download of the underlying software available to the Customer. summie may make changes to the content or scope of the Service, in part because, as a startup, we are continuously developing. If a change materially reduces a core function of a paid Subscription, we will inform the Customer in advance, and the Customer may terminate the agreement as of the date on which the change takes effect. summie may temporarily take the Service out of use for maintenance and will limit this as much as possible to quiet usage periods.
summie does not warrant that the Service functions error-free, on time, or without interruptions, and provides the Service on a best-efforts basis. The Service is provided "as is"; summie does not guarantee that the Service (including alerts and notifications) meets every specific expectation of the Customer.
4. Account and Registration
An account is required to use the Service. Users must be at least 18 years old. The Customer is responsible for the accuracy of the data provided at registration, for managing user rights within the account, and for keeping login credentials confidential. The Customer is liable for activities that take place through the account, unless these result from a shortcoming on summie's part.
5. Customer Data: Ownership, License, and Responsibility
Ownership. The Customer remains the owner of the Customer Data at all times. summie does not acquire ownership of uploaded contracts or any data derived from them.
License to summie. The Customer grants summie a limited, non-exclusive license to process the Customer Data solely to the extent necessary to deliver the Service, and to develop aggregated market insights after anonymization as described in the DPA.
Responsibility for verification. summie uses automated OCR and AI techniques to recognize data from contracts (such as end dates, notice periods, and contract value). This extraction is a tool and may contain errors. The Customer remains solely responsible at all times for verifying extracted data and taking timely action (for example, terminating a contract on time). summie does not guarantee that automatically extracted data is fully accurate or complete, and accepts no liability for damages resulting from the lack of manual verification by the Customer. See Article 12 for the full limitation of liability.
Alerts. Alerts provided by the Service, such as a changed IBAN, an anomalous or duplicate invoice or payment, or an approaching notice period, are tools. The Customer remains solely responsible for its payment, termination, and renewal decisions, as well as for verifying the payment details of its business relations. summie does not guarantee that all anomalies, errors, or fraud will be flagged.
Personal data. To the extent that Customer Data contains personal data, the DPA applies to its processing.
Which documents the Customer uploads. The Service is intended for commercial contracts, such as supplier, service, license, and lease agreements. The Customer will not upload documents containing special categories of personal data, criminal conviction data, citizen service numbers (BSN), or copies of identity documents, unless agreed otherwise in writing by the parties. The Customer limits the personal data in uploaded documents to what is necessary for their own contract management.
5a. AI usage and transparency
summie uses AI and OCR technologies to identify and structure data from contracts (see article 5), and to generate market comparisons based on anonymised, aggregated data (see article 2). Where the Service displays AI-generated output, this is clearly recognisable as such within the platform. This AI output does not lead to automated decisions with legal consequences for the Customer or third parties: the Customer remains responsible for reviewing the output and taking any follow-up actions. With this approach, summie takes measures to comply with the transparency obligations applicable to the Service under the EU AI Act. In addition, summie ensures sufficient AI literacy among its staff working with these systems, in accordance with article 4 of the EU AI Act, which also applies to individuals working on these systems on behalf of summie.
6. Third-Party Integrations
The Client can optionally activate an integration with a third-party accounting, ERP, or other business system (such as Exact Online or SharePoint). The following applies to this integration:
- The Client is solely responsible for managing their own accounts with these third parties and for granting the necessary permissions.
- summie is not liable for downtime, modifications, or incorrect data resulting from these third-party systems. If a third party modifies or terminates the integration or access to it, this shall not be considered a failure on the part of summie; summie will make every effort to offer an alternative.
- The Client can deactivate an integration at any time via their account settings.
7. Permitted Use
When using the Service, the Customer may not, among other things:
- Use the Service for unlawful purposes or in violation of these Terms;
- Attempt to reverse-engineer the source code, algorithms, or AI models, or build a competing product, except insofar as mandatory law permits this;
- Use the Service for competitive benchmarking or analysis for the benefit of a competing product;
- Overload the Service or attempt to circumvent its security;
- Upload Customer Data that the Customer is not entitled to process;
- Use the Service to distribute harmful code or store unlawful material;
- Impersonate another person or misrepresent its own identity or capacity;
- Disrupt or hinder other Users' access to the Service.
In the event of a breach of this article, summie may immediately suspend or terminate access to the Service, without any obligation to refund prepaid amounts, and summie may report unlawful activities to the relevant authorities.
8. Beta and Development Features
Some functionality may be offered as beta or "early access." Such functionality is provided "as-is," without warranties as to availability or accuracy, and may be modified or discontinued.
9. Pricing and Billing
Prices. The current prices per tier are listed on our website. If the Customer has entered into a Subscription Agreement, the prices from that agreement shall apply. All prices are exclusive of VAT. The Customer can upgrade or downgrade between tiers themselves; changes take effect at the chosen time, with any remaining term amount settled accordingly.
Invoicing and payment. Paid Subscriptions are invoiced in advance per invoicing period (monthly or annually) via our payment provider. For a Subscription that the Customer closes themselves via the platform, the payment is automatically collected via the chosen payment method. The Customer must pay an invoice within 14 days of the invoice date.
Late payment. If the Customer does not pay within the payment term, the Customer is in default without notice of default being required and is liable for statutory commercial interest (Article 6:119a of the Dutch Civil Code). If payment is still not received after a written reminder, summie may suspend access to the Service, and reasonable extrajudicial collection costs shall be borne by the Customer.
Indexation. summie may index the prices annually on 1 January using the most recent annual change of the consumer price index (CPI) from Statistics Netherlands (CBS); for annual subscriptions, the indexation takes effect as of the next renewal. summie will announce the indexation at least 30 days in advance. Indexation does not entitle the Customer to premature termination.
Other price changes. summie will announce other price increases at least 30 days in advance. If the Customer does not agree, the Customer can terminate the agreement as of the date the new prices take effect. For annual subscriptions, a price increase will only take effect as of the next renewal.
10. Intellectual Property
All intellectual property rights in the Service (software, algorithms, AI models, user interface, trademarks, and other content) belong exclusively to summie or its licensors. The Customer receives a limited, non-exclusive, non-transferable license to use the Service for the term of these Terms, solely for its own internal business purposes.
11. Confidentiality
Both parties will treat confidential information of the other party with strict confidentiality and will not share it with third parties, except as necessary for the execution of the agreement, as required by law or regulations, or if it is already public knowledge. This obligation remains in force even after termination of the agreement. The use of anonymized, aggregated data for market benchmarking and product improvement, as described in article 5 and article 10 of the DPA, does not constitute a breach of this obligation, provided that no information can be traced back to the Customer or an individual Customer contract.
12. Liability
We make every effort to provide the Service reliably, but do not guarantee uninterrupted or error-free operation.
Scope. summie is solely liable for direct damages. Our liability to the Customer, on whatever grounds, is limited per event (or series of related events) to the amount paid by the Customer to summie in the twelve months preceding the damage-causing event, with a minimum of € 250. Our total liability per calendar year shall never exceed twice the amount paid by the Customer to summie in the twelve months preceding the last damage-causing event, with a minimum of € 500.
Direct damages. Direct damages shall solely mean: (a) reasonable costs incurred by the Customer to determine the cause and scope of the damage, insofar as this relates to damage within the meaning of these Terms; (b) reasonable costs incurred by the Customer to have summie's defective performance conform to the agreement, insofar as these can be attributed to summie; and (c) reasonable costs to prevent or limit damage, insofar as the Customer demonstrates that these costs led to the limitation of direct damage.
Indirect damages. summie is not liable for indirect damages. Indirect damages shall in any case include: consequential damages, lost profits or revenue, lost savings, diminished goodwill, loss due to business interruption, penalties or costs resulting from failure to (timely) terminate or extend contracts, damage resulting from failure to (timely) check automatically extracted contract data by the Customer, and damage resulting from actions of third parties with whom the Customer has activated an integration.
Loss of data. summie regularly backs up Customer data. In the event of loss or damage to Customer data, summie's liability is limited to restoring the Customer data to the best of its ability from the most recent available backup.
Exceptions. Nothing in these Terms limits liability for intent, gross negligence, fraud, or death/injury, or legal claims of data subjects that cannot be contractually excluded. For liability, the DPA refers to this article and does not contain its own, deviating regime.
Conditions for a claim. To claim compensation, the Customer must: (a) give summie written and detailed notice of default, specifying the failure, with a reasonable remedy period of at least 14 days; (b) report the damage within 6 months after it arose or could reasonably have been discovered; and (c) take reasonable measures to mitigate the damage. Any claim for compensation expires 24 months after the event giving rise to the claim.
13. Indemnification
The Customer guarantees that they are entitled to upload the Customer Data and make it available to summie through integrations. The Customer indemnifies summie against third-party claims, including those from data subjects and regulatory authorities, arising from: (a) Customer Data uploaded, integrated, or processed by the Customer that is unlawful or infringes upon third-party rights; (b) use or misuse of the Service by the Customer or its Users; (c) breach of these Terms; or (d) decisions made by the Customer based on unverified, automatically extracted data.
14. Force Majeure
Neither party is liable for delay or failure caused by circumstances beyond reasonable control, including failures in third-party infrastructure, internet outages, natural disasters, or government measures. If the force majeure situation lasts longer than 60 days, either party may terminate the agreement.
15. Term and Termination
A Subscription is entered into for the period specified on the website (monthly or annually) and is tacitly renewed for the same period each time, unless the Customer cancels in a timely manner. The Customer cancels via the account settings or by email to hello@summie.co. A monthly subscription can be canceled at any time and ends at the end of the current month. An annual subscription is tacitly renewed for twelve months each time, unless the Customer cancels at least one month before the end of the current contract period. If the Customer cancels earlier, the annual subscription will continue until the end of the current contract period. Prepaid amounts are not refunded upon cancellation by the Customer. A Free account can be canceled at any time with immediate effect.
Cancellation by summie. summie may terminate the agreement with a notice period of three months; in the case of an annual subscription, towards the end of the current contract period. summie may terminate the agreement with immediate effect if the Customer has still not paid 30 days after a written reminder. If summie discontinues the Service entirely, summie will announce this at least three months in advance and will refund prepaid amounts for the period after the end on a pro-rata basis.
We may suspend or terminate the agreement in the event of a material breach of these Terms, after a reasonable period to remedy this (except in the case of serious breaches, such as a breach of Article 7, then with immediate effect). The Customer's right to export Customer Data as described in Article 14 of the DPA remains fully applicable in that case; only any other rights of the Customer upon termination, such as the refund of prepaid amounts, may lapse in that case.
16. Amendment of these Terms
We may update these Terms and the DPA from time to time. In the event of significant changes, we will notify Customers at least 30 days in advance and ask them to re-accept the updated Terms. If the Customer does not agree to a significant change, the Customer may terminate the agreement as of the date the change takes effect. Other changes, such as editorial adjustments, will take effect on the announced date. Previous versions of these Terms and the DPA are available upon request.
17. Governing Law and Disputes
These Terms are governed by Dutch law. Disputes will initially be resolved through mutual consultation; if the parties cannot reach a resolution, disputes will be submitted to the competent court in Amsterdam.
18. Miscellaneous Provisions
These Terms, together with the DPA and, if concluded, the Subscription Agreement, constitute the entire agreement between the parties. In the event of any conflict, the Subscription Agreement shall prevail over the DPA, and the DPA over these Terms; however, for the processing of personal data, the DPA always takes precedence. Our Privacy Statement is for informational purposes only and does not form part of the agreement. If a translation is available alongside this Dutch text, the Dutch text shall prevail in the event of any conflict. If any provision is invalid, the remaining provisions will remain in full force and effect and will be interpreted in a way that closely approximates the original intent of the parties. Any failure by summie to (immediately) enforce a provision does not constitute a waiver of the right to do so at a later date. The Customer may not transfer rights and obligations under this agreement without prior written consent from summie. summie may transfer the agreement to a group company or in the event of a company acquisition, while maintaining these Terms.
19. Contact
Questions about these Terms? Email us at hello@summie.co.